Privacy Policy
Wix.com provides Billie’s Walk Photography with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Other than this storage by Wix.com we do not share, sell or rent your personal information with anyone in accordance with the Data Protection Act 1998 and other applicable laws. Details are kept secure and will not be passed on to any other individual or company. You may contact us at any time with any privacy questions or concerns and to see the personal information you have given us and request correction or deletion from our records.
Our information
Billie’s Walk Photography is owned as a sole trader entity by AC Elliott, our registered address is 4 Andrews Terrace, Four Lanes, Redruth TR16 6QD. Our website is www.billieswalk.co.uk
We are exempt from registration in the Information Commissioner’s Office (ICO) Data Protection Register because we “are only processing personal data for the core business purposes… therefore do not have to pay a fee to the ICO.”
This website and its Privacy Policy is compliant with the new General Data Protection Regulations
(GDPR) brought into effect in May 2018. The Act was introduced to protect the data of all citizens within the EU and is intended to provide transparency over how personal date is collected, used, stored and shared. Explicit in the regulation is the disclosure of informing you what data is collected, preventing the collection of personal data that is outside the requirements of the use of this website, and ensuring that you will only be contacted by giving explicit consent by ‘opting in’
Personal information
When you place an order we collect your name, address, email address, or telephone number that you give voluntarily. This is strictly for the purpose of fulfilling our contractual obligation, or for providing you with information. By placing an order, using our Contact us form, or contacting us direct by email or telephone you are giving us explicit consent to its use in the fulfilment of the order or answering your enquiry. Your personal information will not be used for marketing purposes by Billie’s Walk Photography unless you consent to this, nor will it be supplied to any third party, except couriers for the purpose of delivering orders placed with us, or as required by law. The information will be retained for only as long as is necessary to fulfil the sales, and aftersales contract. Where your personal information is no longer required we will ensure it is securely deleted.
By continuing to use this website, or by corresponding with us you consent to the terms of this privacy policy.
Communication
We may contact you regarding your order or account, to troubleshoot problems with your account, to resolve a dispute, or to collect monies owed. For these purposes we may contact you via email, telephone, text messages, or post.
Social Media
Communication, engagement and actions taken through external social media platforms that Billie’s Walk participate on are subject to the terms and conditions as well as the privacy policies held with each social media platform respectively.
You are advised to use social media platforms wisely and communicate upon them with due care and caution in regard to your own privacy. We will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact us through email or by telephone.
This website may use social sharing buttons which help share web content directly from web pages to your social media platform. You are advised before using such social sharing buttons that you do so at your own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Security
We store the personal information you provide on secure password protected servers and will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of this information.
All electronic transactions entered into via the website will be processed by Square, our payment gateway and payment provider. We do not collect or store financially sensitive information such as credit/ debit card numbers or expiration dates. All purchases are conducted through Squareup.com, which securely collects your payment information (such as name, address and credit/ debit card number) and sends us confirmation of payment so that we may proceed with your order. Please visit www.squareup.com/gb/legal/privacy for information on their privacy policy. We will share information with Square only for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
The transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and other login details confidential. We will not ask you for any passwords.
Disclosures
We will not disclose information gathered about you outside of our business other than as deemed reasonably necessary for the purposes set out in this privacy policy.
Your personal information may be disclosed:
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to the extent required by law.
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in connection with any ongoing or prospective legal proceedings
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in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
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to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Your rights
The GDPR provides the following rights for individuals:
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The right to be informed
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The right of access
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The right to rectification
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The right to erasure
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The right to restrict processing
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The right to data portability
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The right to object
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Rights in relation to automated decision making and profiling.
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
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the requirements of GDPR regulations.
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the supply of appropriate evidence of your identity (for this purpose, we will usually accept a
photocopy of your passport certified by a solicitor or bank, and an original, recent copy of a utility bill showing your current address). We will comply with this request within one calendar month of receipt. We may withhold such personal information to the extent permitted by law.
If the personal information which we hold about you needs to be corrected or updated, or you do not want us to process your data anymore, please contact us at: billieswalk@btinternet.com or send us mail to: 4 Andrews Terrace, Four Lanes, Redruth TR16 6QD.
If you are unhappy about the way your personal information is held you have the right to lodge a complaint with the ICO www.ico.org.uk or another supervisory authority.
Cookies
A ‘cookie’ is a small file used by websites; they can be either persistent (stored on your hard drive until a specified expiration or you delete them) or session (erased once the browser is closed on the session). This website uses both persistent and session cookies.
The cookies currently in use on this website are related to Wix.com, and the security, navigation and provision of this website. No personal or identifying information is collected, and you may opt out of using cookies at any time.
When you visit www.billieswalk.co.uk information such as your device’s TCP/IP address, date, time and files viewed is collected and logged by the web server. This log is kept for a reasonable amount of time for purposes of traffic analysis only. For this we may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. It may also include External Referral Links where you clicked on an external link to visit our webpage. Any information collected is never sold or shared with third parties. Neither do we obtain personal data from any other external source.
This policy will be reviewed and when necessary updated, and this will be notified on our website. Changes and clarifications will take effect immediately upon their posting on the website.